Question 1

What is Fundital?

Accepted Answer

Fundital is a comprehensive online fundraising platform designed to empower individuals and organizations to raise funds for various causes. Whether you're launching a personal project, a non-profit initiative, or a community event, Fundital provides the tools and support you need to achieve your fundraising goals.

Question 2

How do I start a fundraising campaign?

Accepted Answer

Starting a campaign on Fundital is simple and straightforward:

1. **Sign Up:** Create an account by providing your email and setting a password.
2. **Create Campaign:** Click on the "Start a Campaign" button and fill out the necessary details, including the campaign title, description, and fundraising goal.
3. **Customize:** Add images, videos, and updates to personalize your campaign page.
4. **Launch:** Once everything is set, launch your campaign and share it with your network.

Question 3

What fees does Fundital charge?

Accepted Answer

Fundital operates on a transparent fee structure:

- **Platform Fee:** 1.25% of the total funds raised.
- **Payment Processing Fee:** Varies based on the payment method, typically around 2.9% + $0.30 per transaction.

There are no hidden fees, and all charges are clearly outlined before you launch your campaign.

Question 4

How secure is my personal and financial information?

Accepted Answer

At Fundital, we prioritize your security:

- **Data Encryption:** All personal and financial data is encrypted using industry-standard protocols.
- **Secure Payments:** We partner with trusted payment gateways to ensure safe and secure transactions.
- **Privacy Policy:** Your information is never shared with third parties without your consent.

Question 5

How can I track my campaign's progress?

Accepted Answer

Fundital offers real-time analytics to help you monitor your campaign's performance:

- **Dashboard:** Access a comprehensive dashboard that displays funds raised, number of donors, and engagement metrics.
- **Updates:** Post regular updates to keep your supporters informed about your progress.
- **Notifications:** Receive notifications for new donations and milestones achieved.

Question 6

Can I withdraw funds at any time?

Accepted Answer

Yes, you can withdraw funds from your Fundital campaign at any time:

1. **Set Up Withdrawals:** Link your bank account or payment method in your account settings.
2. **Request Withdrawal:** Navigate to your campaign dashboard and request a withdrawal.
3. **Processing Time:** Withdrawals are typically processed within 2-3 business days.

Question 7

How does Fundital handle donor information?

Accepted Answer

Fundital respects the privacy of all donors:

- **Data Protection:** Donor information is securely stored and encrypted.
- **Privacy Settings:** Donors can choose whether to remain anonymous or have their names displayed.
- **No Sharing:** We do not share donor information with third parties without explicit consent.

Question 8

What types of campaigns can I create?

Accepted Answer

Fundital supports a wide range of campaign types, including:

- **Personal Projects:** Fundraising for personal goals, such as education or medical expenses.
- **Non-Profit Initiatives:** Supporting charitable organizations and community projects.
- **Creative Ventures:** Funding for artistic projects, such as films, books, or music.
- **Events:** Raising funds for events like marathons, concerts, or conferences.

Question 9

How do I edit or delete my campaign?

Accepted Answer

Managing your campaign is easy:

- **Edit Campaign:** Navigate to your campaign dashboard, click on "Edit Campaign," make the necessary changes, and save.
- **Delete Campaign:** If you wish to delete your campaign, go to the campaign settings and select the "Delete Campaign" option. Please note that deleting a campaign is irreversible.

Question 10

How do I contact support?

Accepted Answer

Our support team is here to help you:

- **Email:** Reach out to us at [support@fundital.com](mailto:support@fundital.com).
- **Contact Form:** Use the [Contact Us](https://www.fundital.com/company/contact) page to submit your inquiries.
- **Live Chat:** Available during business hours on our website for immediate assistance.

Question 11

What should I do if I encounter a bug?

Accepted Answer

If you encounter any issues or bugs on Fundital:

1. **Report the Bug:** Use the [Contact Us](https://www.fundital.com/company/contact) page to describe the problem in detail.
2. **Provide Details:** Include screenshots, steps to reproduce the bug, and any error messages.
3. **Follow Up:** Our technical team will investigate and resolve the issue promptly.

Question 12

Does Fundital support international fundraising?

Accepted Answer

Yes, Fundital supports campaigns from various countries. However, certain regions may have specific regulations or limitations. We recommend reviewing our [Terms of Service](https://www.fundital.com/terms) and contacting support for detailed information regarding international fundraising.

Question 13

How can I promote my campaign?

Accepted Answer

Effective promotion can significantly impact your campaign's success:

- **Social Media:** Share your campaign on platforms like Facebook, Twitter, and Instagram.
- **Email Marketing:** Send personalized emails to your network and potential donors.
- **Press Releases:** Reach out to local media to gain wider exposure.
- **Events:** Host events or webinars to engage with your community and promote your cause.

Question 14

Can I have multiple campaigns?

Accepted Answer

Absolutely! You can create multiple campaigns on Fundital. Each campaign operates independently, allowing you to manage and track them separately. Simply navigate to your dashboard and select "Start a New Campaign" to begin.

Question 15

What payment methods are accepted?

Accepted Answer

Fundital supports a variety of payment methods to ensure convenience for both fundraisers and donors:

- **Credit/Debit Cards:** Visa, MasterCard, American Express, and Discover.
- **Digital Wallets:** PayPal, Apple Pay, Google Pay.
- **Bank Transfers:** Direct bank transfers for larger donations.

Frequently Asked Questions