Fundital
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Frequently Asked Questions
Find answers about using Fundital’s platform.
What is Fundital?
Is Fundital free to use?
How do I create my first organization and event?
What event types are available?
Can I test before going live?
How do roles and permissions work?
Can I restrict admin-only pages?
Can I invite teammates?
What is a Team Auction?
How do Donor Walls work?
What are Donation Areas in Crowdfunding?
What are Donation Impacts?
What is Community Voting?
What fees apply at checkout?
Who processes payments?
Can donors cover processing fees?
How are refunds handled?
Do you handle sales tax?
How do QR tickets work?
Do I need internet for scanning?
Can a ticket have multiple entries?
What if a ticket was scanned by mistake?
What if the QR stops refreshing?
How do raffles handle bulk ticket pricing?
How do I draw a raffle winner?
Can I draw early?
How is randomness handled?
What auction formats are supported?
How are end times handled?
Do you support anti-sniping?
Can I sell physical and digital items?
Do you support bundles or bulk discounts?
Where can I create coupons?
Can coupons be limited to certain items?
How do payouts work?
When do funds become available?
How long do ACH payouts take?
What CRM features are included?
Do you have automated thank-you notes?
Can I prioritize or categorize messages?
What analytics are available?
Do you offer leaderboards and podiums?
How are QR codes secured?
Do you support granular audit trails?
Who handles raffle legality and permits?
What payment integrations are supported?
Do you support custom domains and branding?
Is there a public API?
What ticket scanning endpoints are used?
Do you have webhooks?
How are background jobs organized?
QR code will not scan
Cannot draw raffle winner
Payments are failing
Images not appearing
Why is my event not visible to donors?
API 429 rate limit